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Meet the Team

Meet the team

Meet LCS Cooling and Heating’s Florida HVAC Expert Team

We (Travis & Renee) wanted to create a business that would create positive experiences for other people. To us, a positive experience is something that makes someone feel happy, improves the quality of life, or provides something of high quality. We can provide these experiences to people by offering solutions so that they can be comfortable in their homes, providing the best customer service that they’ve ever experienced, and making the whole process as stress-free as possible.

We provide these experiences to our employees by helping them grow in their careers, helping them to set and achieve goals, providing opportunities to learn new skills, and creating a fun environment to be in. In a time when many HVAC companies are selling to private equity firms, Travis and Renee remain the local owners and are dedicated to serving the LCS team, as well as the homeowners of Florida and surrounding areas.

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LCS HVAC expert team
Travis & Renee
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Woman of the Year 2023

Leadership

Travis Lucas
Co-owner of LCS
Travis and his wife, Renee, plunged into the small business world in 2005 when they established LCS Cooling & Heating . Travis attended Ivy Tech State College and has over 25 years of experience in the HVAC industry. Travis enjoys solving homeowner comfort issues with creative and unique HVAC solutions. He also enjoys teaching young technicians and helping them to grow in their careers. Travis and Renee have been married for 21 years.
Renee Lucas
Co-owner of LCS
Heading up the accounting and marketing sides of the company, Renee loves the challenge of being a small business owner. Over the years, she has learned quite a bit from Travis, the technicians, and installers, and takes pride in being able to talk to homeowners about their HVAC needs. Quoting her father, Renee values work hard, then play hard. She enjoys yoga, exercise, traveling, scuba diving, reading, and shopping.
Gretchen
Finance Manager
Gretchen heads up the finance and HR side of LCS. Among many other things, she handles invoicing, vendor relationships, and all the fun internal stuff at LCS. She holds a Bachelor’s Degree in Communications from IUPUI and has two years of experience working in Human Resources at Camp Atterbury. Her sunny personality, attention to detail, and focus on customer service makes Gretchen an absolute pleasure to have in the LCS office!
Aaron
Office Manager
Aaron works closely with the LCS Sales and Installation Teams! When it's time to replace your system, Aaron is the primary point of contact, coordinating everything from financing to scheduling to permits. He provides the LCS 7-Star service to ensure installs run smoothly. Outside of work, you might find him and his wife at a local spot in McCordsville!

Office

Chelsie
Client Specialist
The first friendly voice that you hear on the phone will likely be Chelsie! Chelsie transitioned from customer service in the medical field to the trades. She handles lots of phone calls each day and manages all of our clients in the LCS Access Maintenance Club! After a day of helping others, Chelsie enjoys some quiet time reading and gardening. You may also see her at the kids' sporting events or out to a movie with her family!
Heather
Dispatcher
The LCS schedule is like a giant puzzle each day and Heather is the mastermind behind it! Heather coordinates all the calls that come in for repair and maintenance. She loves being outside so after work, you'll find her playing softball, coaching her niece's team, attending a concert, or camping!
Austin
Sales Lead Coordinator
When it’s time for a new system, Austin will be your point of contact in our office. He works closely with our Install Manager and System Specialists to ensure each installation is not only smooth, but an amazing experience! Outside of work, Austin loves the great outdoors, especially canoeing and camping! He’s also a big IU fan: Hoo Hoo, Hoosiers!